Ordering
Terms & conditions
How orders work when you buy official AULA gear from AULA Pakistan.
Orders
An order is placed when you submit the checkout form or message us, and it is confirmed once we contact you on WhatsApp or by phone with the exact model and colour. We may cancel an order we cannot fulfil, for example when a model is out of stock, and we tell you straight away.
Prices and payment
Prices are in Pakistani rupees and can change without notice. The price you confirm with us is the price you pay. Payment is Cash on Delivery to the courier.
Delivery
We deliver across Pakistan. Delivery time and any charge are confirmed before dispatch. See shipping & delivery.
Returns and warranty
Keyboards, mice and headsets have a 1-year warranty; the RGB mouse pad has 1 month and other mouse pads have none. Faulty, damaged and warranty cases are handled as described on the returns & warranty page. Please check your parcel on arrival and keep the box and serial number.
Product information
Pictures and descriptions are for guidance. Colours can look different on screen, and manufacturer specifications can change between production batches.
Questions
If anything here is unclear, ask us before you order.
Ask on WhatsApp